Debian 12 after shut down freezes . . .

[spiderverse_0901]

Received the following:

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Received target late shutdown services
Finished System Power Off
Reached target System Power Off

spi-nor spi0.0: Software reset failed: -524
Controller not ready at resume -19
PCI post-resume error -19
HC died; cleaning up
Host halt failed, -19

Open to discussion and suggestions . . .

[Aki]

Hello,

Welcome to the forum.

Can you please provide information about how and when the error appeared for the first time ?

It would be useful if you could provide more information about your hardware and software configuration using the following command (the inxi program must be installed):

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inxi -F -v 7 -z -s

You can paste the logs into the body of a follow-up message between code tags (if they fit the size of a forum message)

Hope this helps.

--
note: please, use code tags to include commands and/or their logs in the body of a message. Fixed it for you this time in your previous post.

[spiderverse_0901]

@Aki I will provide the requested information as soon as the laptop shuts down. After logging in a screen popped to install two system updates for Lenovo X390 after the update I clicked on to restart and it is shutting down as I write this reply.

The specs for the laptop are:

Audio
Intel Corp. Cannon Point-LP High Definition Audio Controller (8086:9dc8 17aa:2286)
Intel Corp. Unknown

Bluetooth
Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP) (8087:0aaa)

Capture
AzureWave Integrated Camera: Integrated C
AzureWave Integrated Camera: Integrated I

Cardreader
Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (10ec:522a)
Alcor Micro Corporation AU9540 Smartcard Reader (058f:9540)

Disk
Union Memory (Shenzhen) SAMSUNG MZNLN256HAJQ-000L7

Keyboard
Union Memory (Shenzhen) AT Translated Set 2 keyboard

Mouse
Union Memory (Shenzhen) ETPS/2 Elantech TrackPoint

Network
Intel Corp. Intel(R) Ethernet Connection (6) I219-V (8086:15be)

Processor
Intel Corp. Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz

Touchpad
Union Memory (Shenzhen) ETPS/2 Elantech Touchpad

Touchscreen
Raydium Corporation 2386:4338 (2386:4338)

USB
Intel Corp. JHL6240 Thunderbolt 3 USB 3.1 Controller (Low Power) [Alpine Ridge LP 2016] (8086:15c1)
Intel Corp. Cannon Point-LP USB 3.1 xHCI Controller (8086:9ded 17aa:2286)

Video
Intel Corp. UHD Graphics 620 (Whiskey Lake) (8086:3ea0 17aa:2286)

Wireless
Intel Corp. Intel 9560 WLAN (8086:9df0 8086:0034)

[spiderverse_0901]

The laptop is still trying to shut down. I have to wait until the battery completely discharges before I can run the line command and send the output. I see many others are having issues with this stable Debian 12 distro.

[Aki]

Hello,

@Aki I will provide the requested information as soon as the laptop shuts down.

If your system is stuck at shutdown, you can force it to shut down (usually by holding down the power button until the computer turns off).

After logging in a screen popped to install two system updates for Lenovo X390 after the update I clicked on to restart and it is shutting down as I write this reply.

What kind system updates ? Lenovo BIOS update ?

[spiderverse_0901]

Code: Select all

sudo inxi -F -v 7 -z -s

Code: Select all

System:
  Kernel: 6.1.0-31-amd64 arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    Desktop: GNOME v: 43.9 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM3 v: 43.0
    Distro: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Laptop System: LENOVO product: 20Q00044US v: ThinkPad X390
    serial: <filter> Chassis: type: 10 serial: <filter>
  Mobo: LENOVO model: 20Q00044US v: SDK0J40697 WIN serial: <filter>
    UEFI: LENOVO v: N2JET97W (1.75 ) date: 11/19/2021
Battery:
  ID-1: BAT0 charge: 9.6 Wh (24.1%) condition: 39.9/48.1 Wh (82.9%)
    volts: 12.1 min: 11.4 model: Celxpert 02DL019 type: Li-poly serial: <filter>
    status: charging cycles: 761
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325
    serial: <filter> charge: 55% (should be ignored) rechargeable: yes
    status: discharging
Memory:
  RAM: total: 15.28 GiB used: 3.02 GiB (19.8%)
  Array-1: capacity: 32 GiB slots: 2 EC: None max-module-size: 16 GiB
    note: est.
  Device-1: ChannelA-DIMM0 type: DDR4 detail: synchronous size: 8 GiB speed:
    spec: 2667 MT/s actual: 2400 MT/s volts: 1.2 width (bits): data: 64
    total: 64 manufacturer: Micron part-no: 4ATS1G64HZ-2G6E1 serial: N/A
  Device-2: ChannelB-DIMM0 type: DDR4 detail: synchronous size: 8 GiB speed:
    spec: 2667 MT/s actual: 2400 MT/s volts: 1.2 width (bits): data: 64
    total: 64 manufacturer: Micron part-no: 4ATS1G64HZ-2G6E1 serial: N/A
CPU:
  Info: quad core model: Intel Core i7-8665U bits: 64 type: MT MCP
    smt: enabled arch: Comet/Whiskey Lake note: check rev: C cache: L1: 256 KiB
    L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 512 high: 700 min/max: 400/4800 volts: 0.9 V
    ext-clock: 100 MHz cores: 1: 700 2: 400 3: 400 4: 400 5: 700 6: 400 7: 400
    8: 700 bogomips: 33599
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush
    clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs
    ibrs_enhanced ida intel_pt invpcid invpcid_single lahf_lm lm mca mce
    md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe
    pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand
    rdseed rdtscp rep_good sdbg sep sgx smap smep smx ss ssbd sse sse2 sse4_1
    sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
    tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
    xsaves xtopology xtpr
Graphics:
  Device-1: Intel WhiskeyLake-U GT2 [UHD Graphics 620] vendor: Lenovo
    driver: i915 v: kernel arch: Gen-9.5 ports: active: eDP-1 empty: DP-1,
    DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:3ea0 class-ID: 0300
  Device-2: IMC Networks Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-8:4 chip-ID: 13d3:56a6 class-ID: 0e02 serial: <filter>
  Display: server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9
    compositor: gnome-shell driver: X: loaded: modesetting unloaded: fbdev,vesa
    dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: AU Optronics 0x222d res: 1920x1080 hz: 60 dpi: 166
    size: 293x165mm (11.54x6.5") diag: 336mm (13.2") modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel UHD Graphics 620 (WHL
    GT2) direct-render: Yes
Audio:
  Device-1: Intel Cannon Point-LP High Definition Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:9dc8
    class-ID: 0403
  API: ALSA v: k6.1.0-31-amd64 status: kernel-api
  Server-1: PipeWire v: 0.3.65 status: n/a (root, process) with:
    1: pipewire-pulse status: active 2: wireplumber status: active
    3: pipewire-alsa type: plugin
Network:
  Device-1: Intel Cannon Point-LP CNVi [Wireless-AC] driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:9df0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: temporary dynamic scope: global
  IP v6: <filter> type: mngtmpaddr noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Intel Ethernet I219-LM vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15bd class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:5 chip-ID: 8087:0aaa class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0
    lmp-v: 5.1 sub-v: 100 hci-v: 5.1 rev: 100
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 238.47 GiB used: 7.18 GiB (3.0%)
  ID-1: /dev/nvme0n1 vendor: Western Digital model: PC SN730
    SDBQNTY-256G-1001 size: 238.47 GiB speed: 31.6 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 11170101 temp: 32.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / size: 232.24 GiB used: 7.14 GiB (3.1%) fs: ext4 dev: /dev/nvme0n1p2
    label: N/A uuid: c9e61be3-5e60-43f6-9516-5287f0505cb7
  ID-2: /boot/efi size: 511 MiB used: 41.5 MiB (8.1%) fs: vfat
    dev: /dev/nvme0n1p1 label: N/A uuid: 442F-049A
Swap:
  ID-1: swap-1 type: partition size: 977 MiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/nvme0n1p3 label: N/A uuid: 92fe2af6-0398-4289-afec-f6371f9860ac
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-4:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c52b class-ID: 0300
  Device-2: 1-6:3 info: Raydium Touch System type: HID
    driver: hid-multitouch,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 96mA chip-ID: 2386:4338 class-ID: 0300
  Device-3: 1-8:4 info: IMC Networks Integrated Camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 13d3:56a6 class-ID: 0e02 serial: <filter>
  Device-4: 1-10:5 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 8087:0aaa class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 40.0 C pch: 42.0 C mobo: N/A
  Fan Speeds (RPM): fan-1: 0
Info:
  Processes: 262 Uptime: 17m wakeups: 10421 Init: systemd v: 252
  target: graphical (5) default: graphical Compilers: gcc: 12.2.0 alt: 12
  Packages: pm: dpkg pkgs: 1675 Shell: Sudo (sudo) v: 1.9.13p3 default: Bash
  v: 5.2.15 running-in: gnome-terminal inxi: 3.3.26

[Aki]

Hello,

Sorry to bother you asking, but when does the error message (quoted in the first post) appear after ?

• shutting down
• hibernating to disk
• suspending to ram

Can you please collect and provide errors and warning messages from the system log before the shutdown command ? You can use the following commands:

Code: Select all

script log.txt
sudo journalctl -b --no-pager -p warning
exit

The log will be collected in the file named log.xt

--
note: please, use code tags to include commands and/or their logs in the body of a message. Fixed it for you this time in the previous post.

[spiderverse_0901]

@Aki

I welcome the communication and the log.txt is attached for your viewing.

Regards,

Myles

[spiderverse_0901]

@Aki

This is what I was referring to about Thinkpad X390 System updates and at the same time I noticed remmants of Ubuntu Snap is still there. Review the attached screenshots