[Testing - Trixie] XPS 9340 Webcam not working

[jorgenask]

Hi guys!
I use Linux Mint 22.1 as my daily driver on my XPS 13 9340 (2024) and here the wecam (and everything else) works out of the box using the drivers from the driver manager.

Recently I have been playing with using Debian Cinnamon Testing. Here everything except the webcam works.
I have seen there are som drivers on github here: https://github.com/intel/ipu6-drivers. But patching kernels etc. is a bit above my tinkering level

Wondering if anyone have gotten their webcam on their XPS 9340 to work? if so maybe you can make a step by step how to do it ?

Kind regards
Jørgen Ask

[Aki]

Hello,

Dell XPS 13 9340 (2024) [.. Recently I have been playing with using Debian Cinnamon Testing. Here everything except the webcam works. I have seen there are som drivers on github here: https://github.com/intel/ipu6-drivers. But patching kernels etc. is a bit above my tinkering level

You can start identifying the model and manufacturer of your webcam and the overall computer's configuration.

You can install and use the program named inxi and use it with the following commands:

Code: Select all

script log.txt
sudo apt install inxi
inxi -Faz
exit

It will generate a file named log.txt . If you wish, you can report logs in one of the following ways:

• paste them into the Debian Pastezone service (https://paste.debian.net) and report the URL/link of the paste in a follow-up message

• attach the logs to a follow-up forum message as a compressed zip or gz file

• paste the logs into the body of a follow-up message between code tags (if they fit the size of a forum message)

Presumably, according to the information in the git repository you quoted, the more recent kernel currently distributed with Debian Testing/Unstable has support for this enabled:

• Debian Bug report logs - #1074441
  linux-image-amd64: Please enable several CONFIG_ options required for IPU6/MIPI cameras

• Debian Bug report logs - #1087004
  linux-signed-amd64: Enable OV01A10 driver for IPU6/MIPI camera used in Dell PC (Precision and XP)

You will probably need to install the following package:

• Package: firmware-intel-graphics (20241210-1) [non-free-firmware] for the following firmwares :

  Code: Select all

  - 	- 	rw-r--r-- 	471,040 	ipu6_fw.bin
  - 	- 	rw-r--r-- 	466,944 	ipu6ep_fw.bin
  - 	- 	rw-r--r-- 	466,944 	ipu6epadln_fw.bin
  - 	- 	rw-r--r-- 	466,944 	ipu6epmtl_fw.bin
  - 	- 	rw-r--r-- 	380,928 	ipu6se_fw.bin
  - 	- 	rw-r--r-- 	1,212,984 	irci_irci_ecr-master_20161208_0213_20170112_1500.bin
  

Hope this helps. Please let me know.

[jorgenask]

Hi again and thanks for replying

I have used the inxi command and will attatch the log file here.
I used "sudo dmesg | grep ipu6" and one of the lines says "intel-ipu6 0000:00:05.0: Found supported sensor OVTI02C1:00" so I guess that is the model number there.

As for kernel I am on 6.12.12-amd64

I will try to install that firmware package you mentioned there

Thanks

[jorgenask]

Looks like the intel firmware package was already installed

[Aki]

Hello,

Hi again and thanks for replying

I have used the inxi command and will attatch the log file here.
I used "sudo dmesg | grep ipu6" and one of the lines says "intel-ipu6 0000:00:05.0: Found supported sensor OVTI02C1:00" so I guess that is the model number there.

As for kernel I am on 6.12.12-amd64

From your logs:

Code: Select all

Audio:
  Device-1: Intel Meteor Lake IPU vendor: Dell driver: intel-ipu6
    alternate: intel_ipu6 bus-ID: 00:05.0 chip-ID: 8086:7d19 class-ID: 0480

What is the output of the lspci and lsusb commands ?

[stevepusser]

Perhaps perusing dmesg would show some issue with the firmware loading. I don't know if trying a Liquorix or xanmod kernel would help, either.

Nope, Liquorix doesn't enable the module.

[jorgenask]

Hello,

Hi again and thanks for replying

I have used the inxi command and will attatch the log file here.
I used "sudo dmesg | grep ipu6" and one of the lines says "intel-ipu6 0000:00:05.0: Found supported sensor OVTI02C1:00" so I guess that is the model number there.

As for kernel I am on 6.12.12-amd64

From your logs:

Code: Select all

Audio:
  Device-1: Intel Meteor Lake IPU vendor: Dell driver: intel-ipu6
    alternate: intel_ipu6 bus-ID: 00:05.0 chip-ID: 8086:7d19 class-ID: 0480

What is the output of the lspci and lsusb commands ?

I will include text files with outputs from lsusb and lspci here

[Aki]

Hello,

According to your previous logs, the webcam does not seem to be recognised at all:

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$ lspci
00:00.0 Host bridge: Intel Corporation Device 7d01 (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Meteor Lake-P [Intel Arc Graphics] (rev 08)
00:04.0 Signal processing controller: Intel Corporation Meteor Lake-P Dynamic Tuning Technology (rev 04)
00:05.0 Multimedia controller: Intel Corporation Meteor Lake IPU (rev 04)
00:06.0 PCI bridge: Intel Corporation Device 7e4d (rev 20)
00:07.0 PCI bridge: Intel Corporation Meteor Lake-P Thunderbolt 4 PCI Express Root Port #0 (rev 10)
00:07.3 PCI bridge: Intel Corporation Meteor Lake-P Thunderbolt 4 PCI Express Root Port #3 (rev 10)
00:08.0 System peripheral: Intel Corporation Meteor Lake-P Gaussian & Neural-Network Accelerator (rev 20)
00:0a.0 Signal processing controller: Intel Corporation Meteor Lake-P Platform Monitoring Technology (rev 01)
00:0b.0 Processing accelerators: Intel Corporation Meteor Lake NPU (rev 04)
00:0d.0 USB controller: Intel Corporation Meteor Lake-P Thunderbolt 4 USB Controller (rev 10)
00:0d.2 USB controller: Intel Corporation Meteor Lake-P Thunderbolt 4 NHI #0 (rev 10)
00:0d.3 USB controller: Intel Corporation Meteor Lake-P Thunderbolt 4 NHI #1 (rev 10)
00:12.0 Serial controller: Intel Corporation Meteor Lake-P Integrated Sensor Hub (rev 20)
00:14.0 USB controller: Intel Corporation Meteor Lake-P USB 3.2 Gen 2x1 xHCI Host Controller (rev 20)
00:14.2 RAM memory: Intel Corporation Device 7e7f (rev 20)
00:15.0 Serial bus controller: Intel Corporation Meteor Lake-P Serial IO I2C Controller #0 (rev 20)
00:15.2 Serial bus controller: Intel Corporation Meteor Lake-P Serial IO I2C Controller #2 (rev 20)
00:16.0 Communication controller: Intel Corporation Meteor Lake-P CSME HECI #1 (rev 20)
00:1c.0 PCI bridge: Intel Corporation Device 7e3f (rev 20)
00:1e.0 Communication controller: Intel Corporation Meteor Lake-P Serial IO UART Controller #0 (rev 20)
00:1f.0 ISA bridge: Intel Corporation Device 7e02 (rev 20)
00:1f.3 Multimedia audio controller: Intel Corporation Meteor Lake-P HD Audio Controller (rev 20)
00:1f.4 SMBus: Intel Corporation Meteor Lake-P SMBus Controller (rev 20)
00:1f.5 Serial bus controller: Intel Corporation Meteor Lake-P SPI Controller (rev 20)
01:00.0 Non-Volatile memory controller: KIOXIA Corporation NVMe SSD Controller BG6 (DRAM-less) (rev 01)
72:00.0 Network controller: Intel Corporation Wi-Fi 7(802.11be) AX1775*/AX1790*/BE20*/BE401/BE1750* 2x2 (rev 1a)

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$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 27c6:633c Shenzhen Goodix Technology Co.,Ltd. Goodix Fingerprint USB Device
Bus 003 Device 003: ID 8086:0b63 Intel Corp. USB Bridge
Bus 003 Device 004: ID 8087:0036 Intel Corp. 
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

What kernel version were you running when you ran the lspci and lsusb commands ?

[jorgenask]

I was on kernel 6.12.12-amd64 when I ran the commands

As a comparison, here are oputputs from both commands when I am now running LinuxMint 22.1 where webcam works.
With kernel 6.11.0-17-generic

[stevepusser]

You could give us an "inxi -Gx" from Mint to see what the webcam is, and what driver it's using. And dmesg would show what firmware file it's loading.

[Aki]

Hello,

I was on kernel 6.12.12-amd64 when I ran the commands

As a comparison, here are oputputs from both commands when I am now running LinuxMint 22.1 where webcam works.
With kernel 6.11.0-17-generic

When decompressed (1 byte file), both attachments appear to be empty.

Please follow @stevepusser advice for the inxi command.

It would also be useful to get the kernel configuration for Debian and LM; you can do this with the following command:

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tar zcvf kernel_config_$(uname -r).tar.gz /boot/config-$(uname -r)

It will create a file with a name starting with "kernel_config" followed by the kernel version with the configuration, which you can upload as an attachment to a follow-up message.

[jorgenask]

First of all guys, thanks for putting down the effort to help out here, really appreciate it
second, please bare with me , sorry for the empty file.

I have tried now to put all text files together in one compressed file with outputs from both LM and Debian Cinnamon.

Hope it works now, I double checked and there should be no empty files this time


Kind regards
Jørgen