Headset microphone is not working (Raptor Lake P/U/H cAVS).

[joeugenio]

Hello,

I am experiencing some audio input issues on Debian Trixie (kernel 6.11.7-1 amd64) with the MATE Desktop on an Acer Nitro ANV15-5 laptop (Intel i5 13420H). The microphones of both the wired headset and the Bluetooth headset are not working. In the sound preferences app, the headphone input device is always displayed, even when the headset is not connected.

The sound output test button in the MATE sound preferences app also does not work. But the sound outputs and the internal digital microphone are functioning normally. I can't figure out whether the problem is with ALSA, PulseAudio, or something else. I tested Pipewire, but the problem persists. This issue also occurred while using Ubuntu (kernel 6.8.0-41) from a live USB. However, with Ubuntu, the Bluetooth microphone works; only the headset microphone did not function.

I would appreciate any help anyone can provide.

Here are some details:

lspci -s 0000:00:1f.3 -v

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0000:00:1f.3 Multimedia audio controller: Intel Corporation Raptor Lake-P/U/H cAVS (rev 01)
	Subsystem: Acer Incorporated [ALI] Device 171e
	Flags: bus master, fast devsel, latency 32, IRQ 196, IOMMU group 14
	Memory at 6105480000 (64-bit, non-prefetchable) [size=16K]
	Memory at 6105200000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: sof-audio-pci-intel-tgl
	Kernel modules: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl

arecord -l

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**** List of CAPTURE Hardware Devices ****
card 1: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 6: DMIC (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 7: DMIC16kHz (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

aplay -l

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**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: sofhdadsp [sof-hda-dsp], device 31: HDA Analog Deep Buffer (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0

sudo journalctl -k -g sof-audio

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nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware paths/files for ipc type 0:
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3:  Firmware file:     intel/sof/sof-rpl.ri
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3:  Topology file:     intel/sof-tplg/sof-hda-generic-2ch.tplg
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:1
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:1
nov 18 02:54:43 eddie kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:22:1 Kernel ABI 3:23:1

[FreewheelinFrank]

Moved to Testing & Unstable.

[FreewheelinFrank]

Welcome to the forum!

Well, the driver can handle a digital microphone input, that's cool!

If you are lucky, it could just be a bug in switching. Try alsamixer and look for toggle/mute settings for available microphones, and/or pavucontrol for profile/input options.

The Bluetooth mic would probably need some specific diagnostic information for Bluetooth from lspci, journalctl or dmesg.

[joeugenio]

Hi, @FreewheelinFrank,

Thank you for your help. I’ve just run an apt upgrade, and the kernel version is now 6.11.9, but the problem persists. I checked for any bugs using alsomixer and pavucontrol, as you suggested, but that doesn’t seem to be the problem.

There is only one card profile available: “Play HiFi quality Music”. Also, there are two input sources listed: “Headphones Stereo Microphone” and “Digital Microphone”. However, only the last one works.
Do you have any suggestions on how I can debug this issue?

Thanks a lot.

Here is some card information from pactl list cards:

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Card #1
	Name: alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic
	Driver: module-alsa-card.c
	Owner Module: 7
	Properties:
		alsa.card = "1"
		alsa.card_name = "sof-hda-dsp"
		alsa.long_card_name = "RPL-NitroANV15_51-V1.14-Sportage_RTH"
		alsa.driver_name = "snd_soc_skl_hda_dsp"
		device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card1"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "51ca"
		device.product.name = "Raptor Lake-P/U/H cAVS"
		device.string = "1"
		device.description = "Raptor Lake-P/U/H cAVS"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Profiles:
		HiFi: Play HiFi quality Music (sinks: 4, sources: 2, priority: 40768, available: yes)
		off: Desligado (sinks: 0, sources: 0, priority: 0, available: yes)
	Active Profile: HiFi
	Ports:
		[Out] HDMI3: HDMI / DisplayPort 3 Output (type: HDMI, priority: 700, latency offset: 0 usec, not available)
			Part of profile(s): HiFi
		[Out] HDMI2: HDMI / DisplayPort 2 Output (type: HDMI, priority: 600, latency offset: 0 usec, not available)
			Part of profile(s): HiFi
		[Out] HDMI1: HDMI / DisplayPort 1 Output (type: HDMI, priority: 500, latency offset: 0 usec, not available)
			Part of profile(s): HiFi
		[Out] Speaker: Speaker (type: Speaker, priority: 100, latency offset: 0 usec, availability unknown)
			Part of profile(s): HiFi
		[Out] Headphones: Headphones (type: Headphones, priority: 200, latency offset: 0 usec, available)
			Part of profile(s): HiFi
		[In] Mic2: Headphones Stereo Microphone (type: Mic, priority: 200, latency offset: 0 usec, availability unknown)
			Part of profile(s): HiFi
		[In] Mic1: Digital Microphone (type: Mic, priority: 100, latency offset: 0 usec, availability unknown)
			Part of profile(s): HiFi

[FreewheelinFrank]

What exactly is the make and model of the headphone? Digital (noise cancelling) or analogue?

Do you have an alternative headset with mic to test, from a phone perhaps?

When you plug it in and remove it, does anything change in alsamixer?

Is this a combined jack?

What type of plug is it and what type of socket? Is there a mismatch?

https://www.headphonesty.com/2019/04/he ... explained/