[SOLVED] Problems with bluetooth on Acer Aspire A715-75G

Linux Kernel, Network, and Services configuration.
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pythagorasmk
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[SOLVED] Problems with bluetooth on Acer Aspire A715-75G

#1 Post by pythagorasmk »

I have successfully installed Debian on my Acer laptop. Everything is working fine, except Bluetooth. I think that Intel Wi-Fi 6 AX200 is responsible for Wi-Fi and Bluetooth.
I cannot connect to my phone ( Honor 20 lite ), it cannot be found by my laptop. The output of the "sudo journalctl -b -r -p err" is:

Code: Select all

-- Journal begins at Tue 2021-12-07 16:39:07 CET, ends at Fri 2022-03-25 19:17:01 CET. --
мар 25 18:37:31 laptop kernel: Bluetooth: hci0: link tx timeout
мар 25 14:36:28 laptop bluetoothd[689]: sap-server: Operation not permitted (1)
мар 25 14:36:28 laptop bluetoothd[689]: profiles/sap/server.c:sap_server_register() Sap driver initialization failed.
мар 24 19:02:37 laptop bluetoothd[689]: sap-server: Operation not permitted (1)
мар 24 19:02:37 laptop bluetoothd[689]: profiles/sap/server.c:sap_server_register() Sap driver initialization failed.
мар 23 19:25:34 laptop pipewire[1124]: Failed to receive portal pid: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get PID of name 'org.freedesktop.portal.Desktop': no such name
мар 23 19:25:27 laptop pipewire[761]: Failed to receive portal pid: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get PID of name 'org.freedesktop.portal.Desktop': no such name
мар 23 19:25:26 laptop bluetoothd[689]: sap-server: Operation not permitted (1)
мар 23 19:25:26 laptop bluetoothd[689]: profiles/sap/server.c:sap_server_register() Sap driver initialization failed.
мар 23 19:25:25 laptop kernel: firmware_class: See https://wiki.debian.org/Firmware for information about missing firmware
мар 23 19:25:25 laptop kernel: iwlwifi 0000:08:00.0: firmware: failed to load iwl-debug-yoyo.bin (-2)
мар 23 19:25:25 laptop kernel: integrity: Problem loading X.509 certificate -65
мар 23 19:25:25 laptop kernel: integrity: Problem loading X.509 certificate -65
On this forum I have found that the message about the firmware is harmless. About other messages I cannot find relevant information about Debian.
Can somebody help me. If you need some other information about my configuration please feel free to ask.
Last edited by pythagorasmk on 2022-03-29 01:35, edited 1 time in total.

pythagorasmk
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Re: Problems with bluetooth on Acer Aspire A715-75G

#2 Post by pythagorasmk »

In addition from previous information I have found this link https://bugs.debian.org/cgi-bin/bugrepo ... =803265#45
The sap server is not a problem in this case. Maybe the problem is pipewire.

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stevepusser
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Re: Problems with bluetooth on Acer Aspire A715-75G

#3 Post by stevepusser »

Can you connect to any other type of BT device, such as earphones?

Are you using a GUI to see if it can detect available devices to pair, or something in the terminal?
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pythagorasmk
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Re: Problems with bluetooth on Acer Aspire A715-75G

#4 Post by pythagorasmk »

stevepusser wrote: 2022-03-25 21:57 Can you connect to any other type of BT device, such as earphones?

Are you using a GUI to see if it can detect available devices to pair, or something in the terminal?
I don't have any other Bluetooth device other then my Honor 20 lite, so I cannot say anything about whether I can use other Bluetooth devices.
I am using KDE. So I am using GUI to see if other devices are present in my neighborhood.

pythagorasmk
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Re: Problems with bluetooth on Acer Aspire A715-75G

#5 Post by pythagorasmk »

New information.
After restarting the laptop, I can see my phone, but when I click to connect to my phone, my laptop says "the connection to device failed".
It is interesting that I can send and receive files using the Bluetooth applet in KDE. I am satisfied with this, but also curious why the error message "the connection to device failed". Where is the log file for Bluetooth daemon?

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Re: Problems with bluetooth on Acer Aspire A715-75G

#6 Post by pythagorasmk »

After reading this post viewtopic.php?t=151557 and installing the package pulseaudio-module-bluetooth everything is working fine.

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